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Distance Learning Help

Academic Support

  • Your instructor can be a great resource if you need academic support. Check your syllabus and the directory for your instructor's contact information.
  • Learning Commons
  • Smarthinking (pdf 139.70 kB)

Student Support

Technology Support

Blackboard Support

Blackboard Support is available by calling the TCC Help Desk and asking  for Blackboard Support. Please have information available that will be helpful to troubleshoot your problem, such as the course ID or reference number, any error messages on your screen, and basic information about your computer system.

Phone: 850-201-8540  Monday through Friday 8am to 5pm

Email: blackboard@tcc.fl.edu  Response time is typically one business day during the hours listed above

Instant Messenger: Screen Name blackboard@tcc.fl.edu on AIM  Availability is not guaranteed

The Blackboard User Manual will also provide you with written instructions on how to use the various Blackboard features available at TCC.

For all other technical support issues, not related to Blackboard, please contact the Help Desk