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Help Desk and Web Support

Having trouble with any of the following...

activating your eAccount
access to e-mail
access to a web-based or web-assisted course
using the EagleNet system

Call the Help Desk at 850-201-8540. Please have information available to Help Desk such as error messages on your screen and your eAccount username or your student/employee ID.

or send an e-mail describing your problem to helpdesk@tcc.fl.edu

Help Desk Hours of Operation
Monday - Thursday	8:00 a.m. to 7:30 p.m.
Friday	8:00 a.m. to 5:00 p.m.

Faculty/Staff Passwords

This page provides password tips and lists the campus systems that require a password in order to use the system.

Online Access

Quick access to several online resources available you through Tallahassee Community College, such as: e-mail, Blackboard, campus LAN, or FTP.

TCC Webmail Support

Information on how to use your outlook e-mail account and its services.

Faculty/Staff Outlook Online E-mail Access

Connect to your Outlook Online E-mail account

Computing

General computing information, such as where to find academic computing labs and the adaptive technology lab, accessing Blackboard, and preventing viruses.

FAQ for Student eAccounts

Answers to your Frequently Asked Questions about your TCC Student eAccount

Network

Information on passwords, the Eaglenet system, NetStorage, and wireless connectivity.

Web Site Help For Content Managers

Contains tools and references for TCC Content Managers who create and edit content on the TCC Web site.

Student Access Card

A Student ID Card is required for access to TCC resources such as the Library, Lifetime Sports Complex, Computer Access Lab, Learning Centers, Testing Center, and TCC events admission.

Web/Network Outage Information

Visit this page for information about the IT Department's scheduled system outages for routine maintenance and service upgrades.

Center for Instructional Technology

The Center for Instructional Technology (CIT) places high value on integrating technology into teaching and learning at TCC. Let us help you achieve your instructional objectives by providing production and multimedia support, Blackboard and other instructional technology training, and support for classroom technology.

HEOA

This page outlines TCC's plan to comply with the Higher Education Opportunity Act (HEOA).

Privacy Policy

Thank you for visiting the Tallahassee Community College Web site. Your privacy is important to us. We do not collect personal information when you visit our Web site unless you affirmatively choose to make such information available to us.

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