Help Desk and Web Support
Having trouble with any of the following...
- activating your eAccount
- access to e-mail
- access to a web-based or web-assisted course
- using the EagleNet system
Call the Help Desk at 850-201-8540. Be sure to leave a message. Please have information available to Help Desk such as error messages on your screen and your eAccount username and password or your social security number and pin information
or send an e-mail describing your problem to helpdesk@tcc.fl.edu
| Help Desk Hours of Operation |
|
|---|---|
| Monday - Thursday | 8:00 a.m. to 7:30 p.m. |
| Friday | 8:00 a.m. to 5:00 p.m. |
Online Access
Quick access to several online resources available you through Tallahassee Community College, such as: e-mail, Blackboard, campus LAN, or FTP.
Connect to your Outlook Online E-mail account
TCC Webmail Support
Information on how to use your outlook e-mail account and its services.
Computing
General computing information, such as where to find academic computing labs and the adaptive technology lab, accessing Blackboard, and preventing viruses.
Network
Information on passwords, the Eaglenet system, NetStorage, and wireless connectivity.
FAQ for Student eAccounts
Answers to your Frequently Asked Questions about your TCC Student eAccount
Web Site Help For Content Managers
Contains tools and references for TCC Content Managers who create and edit content on the TCC Web site.
Web/Network Outage Information
Visit this page for information about the IT Department's scheduled system outages for routine maintenance and service upgrades.
Student Access Card
A Student ID Card is required for access to TCC resources such as the Library, Lifetime Sports Complex, Computer Access Lab, Learning Centers, Testing Center, and TCC events admission.
Center for Instructional Technology
The Center for Instructional Technology (CIT) places high value on integrating technology into teaching and learning at TCC. Let us help you achieve your instructional objectives by providing production and multimedia support, Blackboard and other instructional technology training, and support for classroom technology.
Privacy Policy
Thank you for visiting the Tallahassee Community College Web site. Your privacy is important to us. We do not collect personal information when you visit our Web site unless you affirmatively choose to make such information available to us.