Financial Aid for Online Students

The goal of the Financial Aid Office at TCC is to provide you with accurate and complete information in a courteous environment. Our staff will make every effort to address your specific situation, and even if your questions require expertise outside our office, we will attempt to put you in contact with the person who can provide the assistance you need.

TCC’s Center for Distance Learning (CDL) believes in excellence in teaching, student services, student support, and faculty support. CDL is dedicated to delivering quality, industry-relevant courses for students who desire to continue their education, enhance their skills, and prepare themselves for future employment opportunities. 

Financial Aid works with CDL to ensure that distance learning students receive the same quality of services and support as students on campus. Financial Aid has many resources available for distance learning students.

Frequently Asked Questions

I am not located in Tallahassee, how can I contact the Financial Aid Office?

Our email address is Our phone number is (850) 201-8399. Our phone lines are open from 8:00 a.m.-5:00 p.m.

Where can I find the necessary Financial Aid forms?

Most of what you need is online. Forms can be found here. Award status can be viewed on TCC Passport under the My Account tab.

Please allow five business days for the processing of documents.

I am only taking Distance Learning classes. Do I still have to fill out a FAFSA form?

You must file the Free Application for Federal Student Aid (FAFSA) if you want to receive federal or state aid (

Do I have to fill out a FAFSA every year?

You must reapply for financial aid each year. Some documents may be required annually.

When is the last day to complete my financial aid file?

Files must be complete two weeks prior to the fee payment due date. If you miss that deadline, be prepared to pay out of pocket for your classes. 

I noticed it says I am “full time” but, I am not taking the amount of “full time” hours?

You will be awarded at the full time status, but your award will be adjusted to reflect your actual enrollment status after drop/add.

I am taking some electives, but the hours don’t seem to count towards my enrollment status. Why is this?

Only courses that apply toward your degree at TCC will be included in your enrollment status.  Respond to any emails indicating you are in an ineligible course.

How many hours of preparatory work am I allowed to take and still receive financial aid?

Federal guidelines only allow us to consider up to 30 hours of attempted preparatory courses.

How is attendance checked in an online class?

Your professor will have some type of activity during the first week of class. This will allow instructors to verify your attendance. Your enrollment status will be impacted by the number of classes for which you have attendance verified.

Does satisfactory academic progress apply to distance learning students?

Yes, satisfactory academic progress applies to distance learning students. You should review the standards of satisfactory academic progress for financial aid.  It is checked at the end of each term.  Failure to meet the established standards will result in cancelation of your aid, even if you have been awarded for that term.

When is disbursement for online students?

Online students have the same disbursement schedule as normal students. Disbursement on eligible classes for which attendance has been verified will begin no later than 21 business days after the start of class. First time borrowers: by Federal Regulation, your loan funds cannot be disbursed until 30 days after the start of the term.

I am taking out student loans. Where can I find the entrance counseling?

If you have loans, you must complete the online master promissory note and entrance counseling before your loans will provide coverage against your tuition and fees or provide a credit balance to the Bookstore. (

I received a message about completing the online financial literacy course. Where is it located?

First time borrowers at TCC must take an online financial literacy course prior to disbursement of loan funds.  (

I am planning on taking some distance learning classes over Summer. When do I apply for financial aid?

Students who plan on attending summer must complete the summer aid application which is available starting in February.



  • Remember to activate your refund preference with Higher One, our disbursement agent.
  • You will receive a debit card; do not throw it away as it is needed to activate your refund preference, even if you choose to not use a Higher One account.
  • Remember, you need to complete the Free Application for Federal Student Aid if you plan on receiving any Florida Bright Futures Scholarship.  Also, if you withdraw prior to completing a course you will be required to refund Bright Futures for any classes from which you withdraw.

For Your Security

  • All correspondence is sent to your TCC email account. Please read it daily.