Dental Office Manager

Become a Dental Office Manager

Dental Office Managers ensure the smooth flow of patient care and business administration in a dentist's office or dental clinic. They communicate with patients, manage finances and human resources and oversee patient records and coding. This 100% online course will prepare you to serve as a Dental Office Manager, including office procedures along with dental terminology and anatomy. Upon successful completion of the course, you will be prepared to sit for the QuickBooks Certified User (QBCU) Exam and the Microsoft exams 77-727 and 77-728 (Excel) and 77-725 and 77-726 (Word).

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Job Outlook for Dental Office Managers

  • According to the US Bureau of Labor Statistics (BLS), job demand for Administrative Services Managers is expected to grow by 6% between now and 2029. This is faster than overall growth for all jobs, as the BLS forecasts that the records and information management fields will especially grow during that time period.
  • According to PayScale.com, Dental Office Managers earn $22.91 per hour or around $46,000 per year, on average. Early-career Dental Office Managers earn around $17.00 per hour. With experience, many earn close to $30.00 per hour, plus bonuses. 

Dental Office Manager FAQs

What does a Dental Office Manager do?

Dental Office Managers are responsible for the smooth flow of patients, documentation and finances in a dentist's office. They oversee staffing, handle budgets and financial reports, and organize patient records and coding. Many also schedule visits, greet patients and manage human resources.

What software programs do Dental Office Managers use?

In addition to standard productivity applications such as word processors and spreadsheets, many dental offices use programs designed specifically for practice management. These specialized packages help Dental Office Managers track and manage workflows for patient visits and electronic records, insurance reimbursements, lab testing and dental imaging. This course includes instruction on the popular DENTRIX software suite.

Course Objectives

Learn dental terminology

Become proficient with scheduling and recall systems

Communicate effectively with patients and coworkers

Perform inventory management and equipment maintenance

Learn advanced features of Microsoft Word to work with documents

Learn the advanced functions for working with Excel workbooks.

Account for inventory and fixed assets and depreciation

Learn various accounting functions in QuickBooks, including how to set up, save and secure QuickBooks files

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Curriculum

Administrative Dental Assistant

The Dental Profession

Communication Skills: Principles and Practices

Records Management

Scheduling and Recall Systems

Dental Insurance Processing

Financial Management

Office Equipment and Inventory

Managing Your Career

Microsoft Word 2016

Introduction to Microsoft Word 2016

Intermediate Microsoft Word 2016

Advanced Microsoft Word 2016

Microsoft Word 2016 Final Exam

Microsoft Excel 2016

Introduction to Microsoft Excel

Intermediate Microsoft Excel 2016

Advanced Microsoft Excel 2016

Microsoft Excel Final Exam

Professional Bookkeeping with QuickBooks Online