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Technical Support/Help

Having trouble with the following?

  • Registering for a course
  • Activating your eAccount
  • Applying for admission to the College
  • Retrieving or resetting password
  • Accessing e-mail
Contact the Help Desk
Phone: (850) 201-8548 or toll free at (866) 605-7274, or Click Here.
If you are unable to speak with a TCC Help Desk Specialist, leave a message. Please have your eAccount username and password or your Student PIN available.
 
Help Desk Hours of Operation
  • Monday - Thursday  8 a.m.- 7:30 p.m. (EST) Except holidays and breaks
  • Friday  8 a.m.- 5 p.m. (EST) Except holidays and breaks
The first weekend of each month is reserved for system maintenance. All hours are subject to change based on demand.


Having trouble with the following?

  • Registration errors
  • Accessing a course
  • Course grade
  • Transcript
Contact the APD Instructor of Record
Phone: (850) 201-9632 or toll free at (866) 605-7274
 
If you are unable to speak to the Instructor of Record, leave a message with return telephone number and the Email Address that was used to apply to the college. It is the goal of the APD Instructor of Record to return all telephone calls and e-mails within 24 business hours (excluding weekends and holidays).


Having trouble with Canvas?

Call Canvas Support
Phone: (866) 605-7274
If you are unable to speak with Canvas Support, please leave a message with a return telephone number, name and Email Address that was used to apply to the college.
Contact Information

For more information contact the APD Training office by phone (850) 201-9632, toll free (866) 605-7274 or e-mail apd@tcc.fl.edu.

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444 Appleyard Drive | Tallahassee, FL 32304 | (850) 201-6200 | webcontent@tcc.fl.edu | Copyright © 2015.
Tallahassee Community College (TCC) is committed to an environment that embraces Diversity and Inclusion, respects the rights of all individuals, provides equal access and equal opportunity, and does not discriminate against any person on the basis of age, color, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status in its programs and activities. For information regarding the College's non-discrimination policies and Title IX compliance visit our Equity and Civil Rights page or email directly to tolsonr@tcc.fl.edu (Other Languages)
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