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Individual Courses:

Each new skill is a new chance for success!

The times won't wait for you. To increase your value in the business world, you must build a wide variety of skills - without delay. Companies need flexible people who can adapt to almost any job or task on a moment's notice - and bring additional perspectives to the jobs they're already doing. 

Take the First Step Today

Select from the course offerings below.

 

 Business Analysis Introduction

 

Business Analysis Introduction

Give yourself an employment advantage by developing analytical skills that are consistently in high demand.

Learn how to:

  • Develop powerful techniques to improve your decision making skills at work
  • Create powerful quantitative methods that will have you making better, more informed and more effective business decisions
  • Define decision and decision objective
Target Audience: Front line to mid-level managers and supervisors
 

 Creating a Successful Business Plan

 

Creating a Successful Business Plan

Turn your business ideas into a solid plan for financing and long-term success. Committing your idea to paper in the form of a business plan not only increases your chances of obtaining financing, but also in keeping your business strategically focused.

Learn how to:

  • Develop components of writing a business plan and emerge with your first draft in hand
  • Analyze situational factors within the organization, within the industry and in the external environment
  • Revise and update information on interest rates, credit availability and the overall financial environment

Target Audience: All employees from the front line to the executive level
 

 Dealing With Difficult People

 

Dealing with Difficult People

When individuals work together, differences in opinion, work styles and personalities are inevitable – all of which can often lead to conflict. Team conflict can be constructive, helping to unleash creativity and innovative thinking, promoting growth and learning, and building team unity. When left unchecked, however, conflict can become a highly destructive force which erodes trust, undermines team pride and cohesiveness, and causes serious performance shortfalls.

Learn how to:

  • Identify behaviors that fragment a team and negatively impact productivity
  • Demonstrate a set of key actions for resolving conflict within the team
  • Successfully manage unproductive reactions when dealing with team issues

Target Audience: All employees from the front line to the executive level

 

 Administrative Assistant Fundamentals

 

Administrative Assistant Fundamentals

Rapid growth in the health, legal services, data processing, management and public relations industries have created many new job opportunities for administrative assistants.  This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.

Learn how to:

  • Identify opportunities and implement solutions to turn your office into a highly productivity machine
  • Use reprographics and manage records productively

Target Audience: Administrative assistants and front office staff

 

 Leadership Skills

 

Leadership Skills

This course provides the background, real-world examples, practical applications and numerous exercises to help prepare aspiring leaders.

Learn how to:

  • Identify the five principles of leadership in an organization
  • Develop heightened “emotional intelligence” for greater professional achievement and satisfaction
  • Identify the characteristics of effective leadership and the most common saboteur
  • Improve performance through empowerment and effective delegation
  • Apply executive leadership training to continue your growth as a leader through a self-development plan

Target Audience: Front line to mid-level managers and supervisors
 

 Fundamentals of Supervision and Management II

 

Fundamentals of Supervision and Management II 

In this online course, you will learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.

Learn how to:

  • Develop methods to be an effective manager or supervisor
  • Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills
  • Develop your interpersonal skills by understanding and dealing with the various people issues that arise at work
Target Audience: Front line to mid-level managers and supervisors
 

 Marketing and Sales

 

Marketing and Sales 

A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just have to be more creative in your marketing tactics. This class will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.

Learn how to:

  • Recognize what we mean by the term “marketing”
  • Discover how to use low-cost publicity to get your name known
  • Know how to develop a marketing plan and a marketing campaign
  • Use your time rather than your money to market your company effectively 

Target Audience: Front line to mid-level managers and supervisors and Marketing and Sales Team Members
 

 Mastery of Business Fundamentals

 

Mastery of Business Fundamentals

Acquire practical experience in strategic planning, management and finance without enrolling in an MBA program. Develop organizational structures and determine how to use leadership, motivation and control for maximum impact.

Learn how to:

  • Define performance measurements to stay on track
  • Implement the strategic plan while maintaining constant exchange of information throughout the organization
  • Prepare financial investment models and basics of financial planning and budgeting methods
  • Compose basic principles of business law, contracts and the principal-agency relationship

Target Audience: Front line to mid-level managers and supervisors

 

 Marketing Your Business on the Internet

 

Marketing Your Business on the Internet 

E-commerce experts help you develop an Internet marketing plan for your business – even if you have little or no money to spend.

Learn how to:

  • Establish an Internet presence and build an online brand identity
  • Drive visitors to your Web site through various low-cost promotion strategies
  • Earn extra revenue by selling advertising space on your Web site 

Target Audience: Frontline to mid-level managers and supervisors and marketing directors
 

 Presentation Skills

 

Presentation Skills

In this workshop, you’ll learn how to improve your reputation and popularity as an engaging presenter, enhance your effectiveness in delivering your message and avoid presenters’ most common mistakes. Whether you are presenting in person, in a virtual classroom or conducting webinars, this introductory class will set the stage for your success.

Learn how to:

  • Understand the secrets to engaging the audience
  • Develop new techniques for delivering the message with impact
  • Discover new ideas for creating useful handouts the audience will appreciate

Target Audience: All employees and anyone who wants to increase the impact and effectiveness of their presentations
 

 Principles of Sales Skills

 

Principles of Sales Skills

Today, there are no shortages of opportunities for skilled salespeople. In good times or bad, companies never stop looking for sales representatives who can help them meet their financial goals. If you’ve always dreamed of becoming successful in sales, this course is exactly what you need.

Learn how to:

  • Create an audience profile and set presentation parameters
  • Develop an oral and written presentation

Target Audience: Sales team employees
 

 Time Management

 

Time Management

Are you overloaded with work? Do you feel so stretched to the limit you can’t set priorities? Do you exhaust yourself daily without accomplishing your goals? If you answered yes to one or more of the above, it’s time to make real choices about how and when to spend your time. This seminar will help you identify causes of procrastination and indecision, pinpoint personal time-wasters, and increase your concentration and focus. You’ll also learn how to schedule your time more effectively, stay on track and keep important goals at the forefront, in order to maintain a balanced life and be more effective and productive.

Learn how to:

  • Set and accomplish goals
  • Create priorities and establish realistic boundaries
  • Recognize and deal with time-wasters
  • Improve concentration and efficiency
Target Audience: All employees from the front line to the executive level
 

 Purchasing Fundamentals

 

Purchasing Fundamentals

Discover and master the fundamentals of purchasing by understanding your strategic and tactical roles as a purchasing practitioner.
Define internal customer needs, generate purchase requisitions and purchase orders, expedite, trace and receive supplier deliveries, maintain effective purchasing records, and create and manage various purchasing budgets.

Learn how to:

  • Apply business law, contracts, leasing, Six Sigma and total quality management (TQM)
  • Recruit, select and evaluate purchasing personnel
  • Understand the importance of business ethics

Target Audience: Accounting personnel, bookkeepers, supervisors and mid-management
 

 Fundamentals of Supervision and Management I

 

Fundamentals of Supervision and Management I

In this online course, learn the people skills required to motivate and delegate, and receive tools for solving problems and resolving conflicts.

Learn how to:

  • Develop four basic management functions: plan, organize, communicate and monitor
  • Identify skills to effectively communicate with employees
  • Analyze and understand the management skills needed to succeed in a rapidly changing environment

Target Audience: Front line to mid-level managers and supervisors
 

 Building Better Teams

 

Building Better Teams

Successful businesses know that teams make a big difference in achieving strategic goals. Teams that are strong, flexible and productive often provide the competitive edge needed to produce better results, and achieve higher quality and lower cost for both the organization and the customer.

Learn how to:

  • Unleash the team’s goals
  • Discover new solutions to help enhance the team’s effectiveness and cohesiveness
  • Explore ways to build motivation and commitment to the team’s objectives

Target Audience: All employees from the front line to the executive level
Contact Information

For more information contact the Division of Workforce Development by phone (850) 201-8760 or e-mail workforce@tcc.fl.edu.

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444 Appleyard Drive | Tallahassee, FL 32304 | (850) 201-6200 | webcontent@tcc.fl.edu | Copyright © 2015.
Tallahassee Community College does not discriminate against any person on the basis of race, color, ethnicity, genetic information, national origin, religion, gender, sexual orientation, marital status, disability, or age in programs or activities. For information regarding the College's non-discrimination policies and Title IX compliance visit our Equity and Civil Rights page or email directly to tolsonr@tcc.fl.edu (Other Languages)
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