IT Drop-in Sessions
Information Technology is now offering Drop-In Support via Zoom for general support as well as specific areas.
Online Resources
OneDrive
It is recommended that you move any essential or important documents to OneDrive so that they are accessible to you wherever and whenever you need them. Here is some information to help you: OneDrive - Video Training
SharePoint/Intranet
Departmental shared files (G: drive) are available via the TCC Intranet, along with additional department SharePoint sites.
Access additional SharePoint sites
Accessing the S: Drive remotely
Microsoft Office
As a TCC employee, you have access to the entire Microsoft Office suite of applications in the cloud. But you may not have known that every current employee is able to download full copies of Microsoft Office to be used on some of their personal non-TCC devices (computer, phone and tablet). Having the Office suite on your personal device will allow you to easily continue to work with the documents that you have stored in OneDrive.
Need help getting started? Office 365 basics – Video Training
Microsoft Teams
Microsoft Teams is a robust collaboration tool that we feel will be of great value to departments, divisions, and workgroups. It allows for the easy sharing of documents, collaboration on files, and easy communication via chat/audio/video.
For a better understanding and brief overview of Microsoft Teams, feel free to view our Quick Start Guide.
Click here to access Microsoft Teams Resources
For more information on integrating Teams with Canvas, see Using Teams in Canvas
Zoom Meeting
Simplified video conferencing and messaging across any device available free of charge. A meeting is a Zoom event where one person hosts and all other participants have equal footing. The host can share hosting responsibilities with other participants. Any participant can share their screen. Meetings can have up to 300 participants for 40 minutes per meeting.
Sign in to Zoom Meetings using your TCC credentials - Need help Check out How to use Single Sign on with Zoom
Download the client: Zoom Download Center - Need help installing? Check out Install and Set-up Zoom Conferencing Software
Need help getting started? Check out Getting Started on Windows and Mac
Get the Android mobile app: Google Play, Need help getting started? Check out Getting Started with Android
Get the Apple mobile app: Apple App Store, Need help getting started? Check out Getting Started with iOS
For more information on integrating Zoom with Canvas, see Using Zoom in Canvas
Click here for more Zoom resources
VPN
When you need secure access to TCC network resources, you can establish a secure remote connection using VPN (Virtual Private Network) software. You must install the VPN client to connect to TCC network resources remotely.
For information, follow the instructions below:
How to Install FortiClient VPN on a PC and Connect/Disconnect TCCVPN.
How to install FortiClient VPN on iOS and Connect/Disconnect TCCVPN
How to install FortiClient VPN on Android and Connect/Disconnect TCCVPN
Avaya IX Workplace
Some employees may need to send and receive calls on their mobile device using their campus phone number. Using the Avaya IX Workplace app on a mobile device, iPhone and Android users can receive and make calls that appear as your assigned TCC phone number.
Get the Android mobile app: Google Play, Need help getting started? Check out Getting Started with Avaya IX Workplace on Android
Get the Apple mobile app: Apple App Store, Need help getting started? Check out Getting Started with Avaya IX Workplace on iOS
Get the Windows 10 App - Need help getting started? Check out Getting Started with Avaya XI Workplace on Windows 10
Get the MacOS App - Need help getting started? Check out Getting Started with Avaya IX Workplace on MacOS
Click here for more Avaya IX Workplace resources