Drop-In Support

IT Drop-in Support

Drop-in Support via Zoom is available for one on one support.  We have support options for general support as well as specific areas.  We identified these areas to ensure we have the experts on hand to get you the answers you are looking for.  Simply pick a time that works for you to get the support you are looking for.

Avaya IX Workplace

Some employees may need to send and receive calls on their mobile devices using their campus phone number. Using the Avaya IX Workplace app on a mobile device, iPhone and Android users can receive and make calls that appear as your assigned TCC phone number.

Click here to schedule an online meeting for Avaya IX Workplace

 

Canvas

Canvas is a cloud-based Learning Management System (LMS) that we use to support instruction. Canvas allows instructors to upload course content to a virtual classroom where they can distribute that content to students near and far. Canvas also allows instructors to facilitate instruction through a variety of tools that encourage student-to-student, student-to-instructor, and student-to-content interactions.

Click here to schedule an online meeting with LMS Support

 

General IT Support

Have questions about something else?  Drop-in during these hours to get answers.

Click here to schedule an online meeting with Henderson Holman

Click here to schedule an online meeting with John Nearing

Click here to schedule an online meeting with Kris Reeves

Click here to schedule an online meeting with Kyler Peddie

Click here to schedule an online meeting with Mahmoud Abdelhadi

Click here to schedule an online meeting with Randy Curby

Click here to schedule an online meeting with Richard Bittinger

Click here to schedule an online meeting with Richard Lee

Click here to schedule an online meeting with Tom Cook

 

Microsoft Teams

Microsoft Teams is a robust collaboration tool that we feel will be of great value to departments, divisions, and workgroups. It allows for the easy sharing of documents, collaboration on files, and easy communication via chat/audio/video.

Click here to schedule an online meeting for Microsoft Teams

 

OneDrive

It is recommended that you move any essential or important documents to OneDrive so that they are accessible to you wherever and whenever you need them.

Click here to schedule an online meeting for OneDrive

 

Technology Purchases

Information Technology is available to help you decide what types of hardware you should purchase to meet your needs.  Schedule a 30 minute with us and we will work with you to understand your goals and develop a quote for technology that meets your needs. 

Click here to schedule an online meeting with a technology specialist.

 

VPN and Connecting to the S:\ Drive

Accessing the TCC S drive requires the use of a special application called VPN (virtual private network) client. 

Click here to schedule an online meeting for VPN and Connecting to the S:/ Drive

 

Zoom

Simplified video conferencing and messaging across any device available free of charge. A meeting is a Zoom event where one person hosts and all other participants have equal footing.

Click here to schedule an online meeting for Zoom