Here is a list of frequently asked Blackboard questions.
How do I log in to Blackboard?
Go to http://tcc.blackboard.com/ and log in using your TCC username and password. If your TCC email address is firstname.lastname@example.org, your username is smith123. Do not enter the entire email address in the username field.
What web browser should I log in with?
View our chart that lists the browsers that are compatible with Blackboard 9.1.
I registered and/or paid this morning, but I can't login or access my course.
Courses will become available once the semester has begun. After you register, you will have access to Blackboard courses after the next system update. (System updates occur twice daily, and are complete at approximately 6:45 a.m. and 6:45 p.m.) If you are still unable to access your course after that time, please contact Blackboard Support at (850) 201-8540.
I can't see my courses from last semester.
Students do not have access to their courses once the semester has ended. If you have received an Incomplete, or require additional materials from the course, please contact your instructor for more information.
When using Internet Explorer 8, why am I getting a "Navigation to the webpage was canceled" error?
When you first login to Blackboard, you will likely see a security popup that says, "Do you want to view only the content that was delivered securely?" Be sure to click "No" in order to ensure that you are able to view all course materials while in the Blackboard system.
I am having trouble accessing Blackboard. Who do I contact?
Please contact the TCC Help Desk at (850) 201-8540 during the following hours:
Monday through Thursday 8:00 a.m. – 7:30 p.m.
Friday 8:00 a.m. – 5:00 p.m.
My Blackboard menu disappeared!
If you cannot see your course menu, it may be hidden. Look at the far left of the Blackboard window. If you see a symbol that looks like a right-facing arrow or a greater-than sign ( > ), click on it. The course menu will re-appear and the symbol will look like a left-facing arrow or a less-than sign ( < ). If you would like to hide the course menu again, click it.