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APD Provider Resources

Below you will find a host of resources that will help to streamline your employees' TCC APD training experience.

 

 Important Information

 

Employee Registration

Are you helping your employees sign-up and register for TCC's APD Training courses? In order to be in compliance with Federal regulations, please read and comply with the following:

Please note - an individual may receive assistance completing the On-line TCC application with the help of a third party (e.g., employer, co-worker, family member, friend), but the individual must :

  1. Verify all information provided in the application;
  2. Physically click the “Submit” button of their TCC application;
  3. Use their home address (not a second party’s address) in their TCC application;
  4. Provide the “Security Question” and “Answer to the Security Question” if in the future the student needs to reset their Password; and

If the individual received assistance completing the online TCC application and did not comply with the preceding the following may occur:

  1. Significant time delays;
  2. No course access;
  3. No adding/dropping of course(s); and
  4. No access to their transcript

Refund Policy

Any student who signs into the TCC BlackBoard® and Canvas® system for an APD course will not be eligible for a refund. In order to be eligible for a course refund, an individual or third party who paid the tuition on behalf of the individual/student must provide a written request (fax or e-mail is acceptable).

The request must:
  • Identify the student's complete name
  • Student ID and/of Date of Birth
  • Course associated with the refund
  • Brief explanation

Please note all refunds are sent via USPS mail to the address on file for the student in the form of a check in the student’s name, even when a third party has paid the tuition. Please allow one to three weeks for processing and delivery. For more information, please contact apd@tcc.fl.edu.

Potential Delays

  • Transcripts are updated every week (excluding holidays) for classes completed the previous week.
  • For information on when you need to renew your required APD courses, please contact your APD area office.
 

 Step-by-Step Instructions

 

​Below you will find PDF files that can be downloaded and distributed to employees to help guide them through their TCC APD Training experience.

Please note that APD's quality assurance reviewers (Delmarva) will accept either unofficial or official transcript as proof of completion 

 

 Newsletter Sign-Up

 

​Our quarterly newsletter is designed to keep our valued customers up-to-date with important dates and events concerning TCC's APD Training courses. You can download a copy in the link below. To be added to our newsletter mailing list please send an email to APDProvider@tcc.fl.edu with "Newsletter Please" in the subject line.

 
Contact Information

For more information contact the APD Training office by phone (850) 201-9632, toll free (866) 605-7274 or e-mail apd@tcc.fl.edu.

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