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TCC : Current Students : Information Technology Help Desk Printer Friendly Printer Friendly

Office of Information Technology

A friendly Information Technology representative.The TCC Help Desk is part of the Office of Information Technology, and provides first-level technical support for faculty, staff, and current and prospective students. The Help Desk provides assistance with eAccount information, passwords, access to web-based or web-assisted courses, EagleNet, new accounts, wireless, telephone services, email, classroom technology, or any other computing needs.

If we are unable to resolve a customer's issue over the phone, on-site technicians are available. The Help Desk will gather as much information as possible to expedite a resolution, and looks forward to serving the TCC population.

When contacting the Help Desk, please have all information available, including any error messages, your eAccount username and your TCC ID.

The Help Desk can be reached at (850) 201-8545, or by email at helpdesk@tcc.fl.edu.

Online Access and FAQs 

 

 Prospective/Current TCC Students or TCC Alumni

 

Online Access

  • Ask a Librarian - E-mail and online chat with a Reference Librarian. 
  • APD Blackboard Login Information - This link explains how students taking Agency for Persons with Disabilities courses can access Blackboard. 
  • Blackboard - Log into your distance learning Blackboard course. 
  • Blackboard Information - Learn more about TCC's Blackboard service. 
  • Eaglenet - Access to student information. 
  • Email - Connect to an Office 365 E-mail account. 
  • LON-CAPA - Log onto a LON-CAPA account. For more information, contact the instructor. 
  • Plato for Math - Online tutorials that provide interactive instruction and review in fundamental mathematics and study skills. 
  • Plato for English and Reading - Online tutorials that provide interactive instruction and review in grammar, writing and study skills. 
  • TCC Library Databases by Subject - Login using the number at the bottom of your TCC ID Card as the Username, and the last 4 digits of your social security number as the Password. 

  • TCC YouTube Channel - View helpful videos about classes, the campus, and more. 

  • TCC on iTunes U - Download faculty lectures to play on an iPod, Mac or PC. Requires iTunes software, which is easy to download
  • TCC Passport - Student Portal for access to student email, Blackboard, My Success, your schedule, financial account, File Shares and more.

Student FAQs

 

 TCC Faculty or Staff Members

 

Online Access

Faculty and Staff FAQs

Contact Information

For more information contact the Division of Information Technology by phone (850) 201-8545 or e-mail helpdesk@tcc.fl.edu.

Hours
8:00 a.m. - 7:30 p.m. Mon - Thu
8:00 a.m. - 5:00 p.m. Fri

Location
AD 165
Maps/Directions

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444 Appleyard Drive | Tallahassee, FL 32304 | (850) 201-6200 | webcontent@tcc.fl.edu | Copyright © 2012.
Tallahassee Community College does not discriminate against any person on the basis of race, color, ethnicity, genetic information, national origin, religion, gender, marital status, disability, or age in programs or activities. Inquiries regarding the non-discrimination policies may be directed to: Renae Tolson, Equity Officer | Room 146 Administration Building | 444 Appleyard Drive | Tallahassee, FL 32304-2895 | (850) 201-6200 | tolsonr@tcc.fl.edu (Other Languages)
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