Office Administration, A.S.
Associate in Science
BusinessContact Information
(850) 201-8352
techedu@tcc.fl.edu
Explore this Program:
About this Program
The Office Administration, A.S. provides students with important skills, such as basic accounting, computer applications, communication skills, and document preparation for entry into an office support staff position or to allow professionals to update/obtain new skills.
Total Credit Hours:
60
Estimated Time to Complete Program:
4 terms*
*based on 15 credit hours per term
Estimated Tuition Cost:
$6,049.80*
Eligible for Financial Aid:
Yes
Eligible for Veteran's Aid:
Yes
*based on current in-state tuition rate of $100.83 per credit hour
Program Overview & Requirements
Program Purpose:
To prepare students for entry into an office support staff position or to allow professionals to update/obtain new skills.
Program Length:
60 credit hours
Academic Division:
Business, Industry and Technology
Contact:
(850) 201-8352 or techedu@tcc.fl.edu
View Information about Graduation Requirements and Year of Entry .
General Education (15 credit hours)
- ENC1101 College Composition 3 credit hour(s)
- Any General Education Humanities State Core course 3 credit hour(s)
- Any General Education Mathematics State Core course 3 credit hour(s)
- Any General Education Natural Sciences State Core course 3 credit hour(s)
- Any General Education Social Sciences State Core course 3 credit hour(s)
Program Courses (45 credit hours)
- CTS1220C Microsoft Specialist: Word 3 credit hour(s)
- CTS1230C Microsoft Specialist: PowerPoint 3 credit hour(s)
- CTS1760C Microsoft Specialist: Outlook 3 credit hour(s)
- CTS2225C Microsoft Specialist: Excel 3 credit hour(s)
- CTS2240C Microsoft Specialist: Advanced Word 3 credit hour(s)
- CTS2401C Microsoft Specialist: Access 3 credit hour(s)
- GEB1011 Introduction to Business 3 credit hour(s)
- MAN2021 Introduction to Management 3 credit hour(s)
- MNA1161 Introduction to Customer Service 3 credit hour(s)
- MNA2130 Business Communication 3 credit hour(s)
- OST1324 Business Mathematics 3 credit hour(s)
- OST1355 Records Management 3 credit hour(s)
- OST1401 Administrative Support Systems and Procedures 3 credit hour(s)
- Any college-credit course in Technology or Business, or IDS2941 Technology and Professional Programs Internship 3 credit hour(s)
- SPC1062 Business and Professional Speaking 3 credit hour(s)
or
- SPC2608 Public Speaking 3 credit hour(s)
First Semester
- Meet with the Advising Center & declare a meta-major
- Attend events during First Year Experience Week
- Check on the Course Requirements
- Club participation can boost your GPA! Consider joining these:
Looking for a faster option to get into the workforce?
Consider one of these certificates:
- Office Support Certificate (12 credit hours)
- Office Specialist Certificate (18 credit hours)
- Office Management Certificate (27 credit hours)
- Small Business Management Certificate (27 credit hours)
- Business Entrepreneurship Certificate (12 credit hours)
By 30 credit hours
- Visit Career Center
Student Union, 2nd Floor, Student Support Services - Make an appointment to meet with an advisor
- Check on the Course Requirements
- Review your degree audit in TCC EagleNet
Having trouble with English, math, or other courses?
FREE tutoring available!
The Learning Commons
Main Campus
(850) 201 – 8193
Learningcommons@tcc.fl.edu
By 45 credit hours (75% completion)
- Complete graduation check workshop online.
(You will receive an email notification when you are eligible.) - Review your degree audit in TCC EagleNet
Last semester
- Want to Walk? Commencement ceremonies only take place once a year, so check the deadline!
- Review your degree audit in TCC EagleNet
- Review Graduation Checklist
- You Must Apply for Degree (for instructions, click here)
Contact information
Business, Industry and Technology
P: (850) 201-8352
E: techedu@tcc.fl.edu
Advising
TCC Main Campus
Student Union Building, Second Floor
P: (850) 201-8440
E: advisingcenter@tcc.fl.edu
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Sample Daily Tasks
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Sample Daily Tasks
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21Annual Openings
Sample Daily Tasks
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Transportation Manager
Transportation Manager
Plan, direct, or coordinate the transportation operations within an organization or the activities of organizations that provide transportation services.
6Annual Openings
Sample Daily Tasks
- Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Serve as contact persons for all workers within assigned territories.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Implement schedule or policy changes for transportation services.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Direct investigations to verify and resolve customer or shipper complaints.
- Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Direct or coordinate the activities of operations department to obtain use of equipment, facilities, or human resources.
- Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
- Direct staff performing repairs and maintenance to equipment, vehicles, or facilities.
- Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement, or computer use.
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department.
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Regulatory Affairs Manager
Regulatory Affairs Manager
Plan, direct, or coordinate production activities of an organization to ensure compliance with regulations and standard operating procedures.
51Annual Openings
Sample Daily Tasks
- Direct the preparation and submission of regulatory agency applications, reports, or correspondence.
- Review all regulatory agency submission materials to ensure timeliness, accuracy, comprehensiveness, or compliance with regulatory standards.
- Provide regulatory guidance to departments or development project teams regarding design, development, evaluation, or marketing of products.
- Formulate or implement regulatory affairs policies and procedures to ensure that regulatory compliance is maintained or enhanced.
- Communicate regulatory information to multiple departments and ensure that information is interpreted correctly.
- Manage activities such as audits, regulatory agency inspections, or product recalls.
- Develop regulatory strategies and implementation plans for the preparation and submission of new products.
- Maintain current knowledge of relevant regulations, including proposed and final rules.
- Provide responses to regulatory agencies regarding product information or issues.
- Investigate product complaints and prepare documentation and submissions to appropriate regulatory agencies as necessary.
- Review materials such as marketing literature or user manuals to ensure that regulatory agency requirements are met.
- Implement or monitor complaint processing systems to ensure effective and timely resolution of all complaint investigations.
- Represent organizations before domestic or international regulatory agencies on major policy matters or decisions regarding company products.
- Oversee documentation efforts to ensure compliance with domestic and international regulations and standards.
- Participate in the development or implementation of clinical trial protocols.
- Develop and maintain standard operating procedures or local working practices.
- Establish regulatory priorities or budgets and allocate resources and workloads.
- Train staff in regulatory policies or procedures.
- Monitor emerging trends regarding industry regulations to determine potential impacts on organizational processes.
- Establish procedures or systems for publishing document submissions in hardcopy or electronic formats.
- Contribute to the development or implementation of business unit strategic and operating plans.
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Loss Prevention Manager
Loss Prevention Manager
Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.
51Annual Openings
Sample Daily Tasks
- Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
- Identify potential for loss and develop strategies to eliminate it.
- Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
- Investigate or interview individuals suspected of shoplifting or internal theft.
- Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
- Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
- Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
- Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
- Hire or supervise loss-prevention staff.
- Visit stores to ensure compliance with company policies and procedures.
- Recommend improvements in loss prevention programs, staffing, scheduling, or training.
- Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
- Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
- Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
- Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
- Analyze retail data to identify current or emerging trends in theft or fraud.
- Maintain documentation of all loss prevention activity.
- Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
- Monitor and review paperwork procedures and systems to prevent error-related shortages.
- Advise retail establishments on development of loss-investigation procedures.
- Coordinate theft and fraud investigations involving career criminals or organized group activities.
- Collaborate with law enforcement to investigate and solve external theft or fraud cases.
- Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
- Direct installation of covert surveillance equipment, such as security cameras.
- Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
- Perform cash audits and deposit investigations to fully account for store cash.
Wages
See the range of wages earned in this career, ranging from new workers ($33,753.43) to highly-experienced workers ($75,207.42). View by annual salary or hourly wage.
Employment Projections
A view of employment levels for the last 3 years, and projections for the next 7 years.
All career information provided by Career Coach
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Management Analyst
Management Analyst
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
426Annual Openings
Sample Daily Tasks
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Gather and organize information on problems or procedures.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Design, evaluate, recommend, and approve changes of forms and reports.
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First-Line Supervisor of Office and Administrative Support Workers
First-Line Supervisor of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.
190Annual Openings
Sample Daily Tasks
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Recruit, interview, and select employees.
- Interpret and communicate work procedures and company policies to staff.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Compute figures such as balances, totals, or commissions.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Develop or update procedures, policies, or standards.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Wages
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Employment Projections
A view of employment levels for the last 3 years, and projections for the next 7 years.
All career information provided by Career Coach
Learn More About This Career
General and Operations Manager
General and Operations Manager
Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
220Annual Openings
Sample Daily Tasks
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Perform personnel functions such as selection, training, or evaluation.
- Plan or direct activities such as sales promotions that require coordination with other department managers.
Wages
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Employment Projections
A view of employment levels for the last 3 years, and projections for the next 7 years.
All career information provided by Career Coach
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Purchasing Manager
Purchasing Manager
Plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services. Includes wholesale or retail trade merchandising managers and procurement managers.
4Annual Openings
Sample Daily Tasks
- Represent companies in negotiating contracts and formulating policies with suppliers.
- Develop cost reduction strategies and savings plans.
- Develop and implement purchasing and contract management instructions, policies, and procedures.
- Prepare bid awards requiring board approval.
- Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
- Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
- Interview and hire staff, and oversee staff training.
- Prepare and process requisitions and purchase orders for supplies and equipment.
- Review, evaluate, and approve specifications for issuing and awarding bids.
- Review purchase order claims and contracts for conformance to company policy.
- Resolve vendor or contractor grievances, and claims against suppliers.
- Administer online purchasing systems.
- Control purchasing department budgets.
- Maintain records of goods ordered and received.
- Analyze market and delivery systems to assess present and future material availability.
- Participate in the development of specifications for equipment, products, or substitute materials.
- Prepare reports regarding market conditions and merchandise costs.
Wages
See the range of wages earned in this career, ranging from new workers ($59,443.95) to highly-experienced workers ($113,734.98). View by annual salary or hourly wage.
Employment Projections
A view of employment levels for the last 3 years, and projections for the next 7 years.
All career information provided by Career Coach
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Logistics Manager
Logistics Manager
Plan, direct, or coordinate purchasing, warehousing, distribution, forecasting, customer service, or planning services. Manage logistics personnel and logistics systems and direct daily operations.
6Annual Openings
Sample Daily Tasks
- Create policies or procedures for logistics activities.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Supervise the work of logistics specialists, planners, or schedulers.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
- Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
- Negotiate transportation rates or services.
- Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
- Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
- Establish or monitor specific supply chain-based performance measurement systems.
- Participate in carrier management processes, such as selection, qualification, or performance evaluation.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Ensure carrier compliance with company policies or procedures for product transit or delivery.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Plan or implement improvements to internal or external logistics systems or processes.
- Recommend optimal transportation modes, routing, equipment, or frequency.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
- Plan or implement material flow management systems to meet production requirements.
- Develop risk management programs to ensure continuity of supply in emergency scenarios.
- Train shipping department personnel in roles or responsibilities regarding global logistics strategies.
- Recommend purchase of new or improved technology, such as automated systems.
- Design models for use in evaluating logistics programs or services.
Wages
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Supply Chain Manager
Supply Chain Manager
Direct or coordinate production, purchasing, warehousing, distribution, or financial forecasting services or activities to limit costs and improve accuracy, customer service, or safety. Examine existing procedures or opportunities for streamlining activities to meet product distribution needs. Direct the movement, storage, or processing of inventory.
51Annual Openings
Sample Daily Tasks
- Determine appropriate equipment and staffing levels to load, unload, move, or store materials.
- Manage activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, warehousing, or receiving.
- Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality.
- Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
- Implement new or improved supply chain processes to improve efficiency or performance.
- Confer with supply chain planners to forecast demand or create supply plans that ensure availability of materials or products.
- Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.
- Negotiate prices and terms with suppliers, vendors, or freight forwarders.
- Analyze information about supplier performance or procurement program success.
- Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
- Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
- Monitor suppliers' activities to assess performance in meeting quality or delivery requirements.
- Monitor forecasts and quotas to identify changes and predict effects on supply chain activities.
- Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow.
- Design or implement plant warehousing strategies for production materials or finished products.
- Design, implement, or oversee product take back or reverse logistics programs to ensure products are recycled, reused, or responsibly disposed.
- Identify or qualify new suppliers in collaboration with other departments, such as procurement, engineering, or quality assurance.
- Develop or implement procedures or systems to evaluate or select suppliers.
- Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows.
- Diagram supply chain models to help facilitate discussions with customers.
- Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products distribution, storage, or inventory.
- Identify opportunities to reuse or recycle materials to minimize consumption of new materials, minimize waste, or to convert wastes to by-products.
- Design or implement supply chains that support environmental policies.
- Review or update supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws.
Wages
See the range of wages earned in this career, ranging from new workers ($33,753.43) to highly-experienced workers ($75,207.42). View by annual salary or hourly wage.
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Cost Estimator
Cost Estimator
Prepare cost estimates for product manufacturing, construction projects, or services to aid management in bidding on or determining price of product or service. May specialize according to particular service performed or type of product manufactured.
29Annual Openings
Sample Daily Tasks
- Collect historical cost data to estimate costs for current or future products.
- Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
- Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
- Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.
- Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
- Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
- Prepare estimates for use in selecting vendors or subcontractors.
- Set up cost monitoring and reporting systems and procedures.
- Prepare and maintain a directory of suppliers, contractors and subcontractors.
- Establish and maintain tendering process, and conduct negotiations.
- Review material and labor requirements to decide whether it is more cost-effective to produce or purchase components.
- Conduct special studies to develop and establish standard hour and related cost data or to effect cost reduction.
Wages
See the range of wages earned in this career, ranging from new workers ($38,773.28) to highly-experienced workers ($108,123.10). View by annual salary or hourly wage.
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Business Intelligence Analyst
Business Intelligence Analyst
Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.
32Annual Openings
Sample Daily Tasks
- Analyze competitive market strategies through analysis of related product, market, or share trends.
- Synthesize current business intelligence or trend data to support recommendations for action.
- Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
- Manage timely flow of business intelligence information to users.
- Identify and analyze industry or geographic trends with business strategy implications.
- Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
- Analyze technology trends to identify markets for future product development or to improve sales of existing products.
- Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
- Identify or monitor current and potential customers, using business intelligence tools.
- Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
- Maintain library of model documents, templates, or other reusable knowledge assets.
- Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
- Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- Disseminate information regarding tools, reports, or metadata enhancements.
Wages
See the range of wages earned in this career, ranging from new workers ($28,118.45) to highly-experienced workers ($94,668.17). View by annual salary or hourly wage.
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Chief Executive
Chief Executive
Determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
28Annual Openings
Sample Daily Tasks
- Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Implement corrective action plans to solve organizational or departmental problems.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Preside over or serve on boards of directors, management committees, or other governing boards.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- Direct or conduct studies or research on issues affecting areas of responsibility.
Wages
See the range of wages earned in this career, ranging from new workers ($31,072.15) to highly-experienced workers ($280,720.49). View by annual salary or hourly wage.
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Office Clerk, General
Office Clerk, General
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
550Annual Openings
Sample Daily Tasks
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Review files, records, and other documents to obtain information to respond to requests.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Inventory and order materials, supplies, and services.
- Deliver messages and run errands.
Wages
See the range of wages earned in this career, ranging from new workers ($19,101.96) to highly-experienced workers ($40,973.34). View by annual salary or hourly wage.
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Administrative Services Manager
Administrative Services Manager
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.
35Annual Openings
Sample Daily Tasks
- Monitor the facility to ensure that it remains safe, secure, and well-maintained.
- Set goals and deadlines for the department.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Wages
See the range of wages earned in this career, ranging from new workers ($38,372.89) to highly-experienced workers ($118,167.11). View by annual salary or hourly wage.
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