Case Management Services

The role of the Case Manager at Tallahassee Community College is to serve as a point of contact for all students, faculty, staff and community members to express concerns regarding students who exhibit symptoms associated with distress.  The Case Manager provides support to students experiencing homelessness and/or food insecurity, formerly incarcerated students and students previously engaged in the child welfare system.

In addition, the Case Manager works as a resource to faculty and staff for student facing crisis. As students seek to overcome crisis and foster independence, the Case Manager works with students to provide emotional support, individualized case plans, and advocacy. Through a collaborative process with students, the Case Manager works to identify immediate needs, making appropriate referrals to campus and community resources. Cases are monitored, as needed, to ensure that students receive the support they need to improve their quality of life and commit to complete their education.

Services Offered:

Talon's Market: IS OPEN! 

Talon's Market is a free on-campus marketplace for students experiencing food insecurity. Food insecurity is defined as the state of being without reliable access to a sufficient quantity of affordable, nutritious food. According to the 2018 Food Insecurity report by the United States Government Accountability Office, 30 percent of college students are food insecure. Of those 30 percent, 56 percent are working, and 75 percent already receive financial aid.

TCC is responding to this all too common crisis by A) feeding students, B) identifying the cause of this food insecurity, and C) referring students to the correct resources in order to eliminate the root cause of their food insecurity. We are also currently accepting donations via the Talon Market or any of the collection bens labeled “Talon Market” located throughout campus.

Hours of Operartion: Monday-Wednesday 11am-2pm.

*Special hours are available for students who work during these times by appointment.

Location: Student Services in the Student Union 

Phone:  (850) 201-8430


Emerging Eagles Program (Fostering Achievement Fellowship Program) 

The Emerging Eagles Program, formally known as Fostering Achievement Fellowship Program was established to address the overwhelming need for a comprehensive support structure to assist foster youth in making the transition from a structured foster care program to independent young adulthood. The program will provide financial, academic, and social support to assist college bound youth aging out of foster care pursue a college education. These supports come in many forms, including individual and group meetings, the creation of educational plans, as well as the continued linkage of resources both within the TCC community and the Tallahassee community at large.

For more on the Emerging Eagles Program click here.  

Community Referral System

In addition to on-campus resources such as the Counseling Center, Victim Advocate, and Student Accessibility Services, Case Management is able to connect students with off-campus resources. These resources include additional food pantries, domestic violence shelters and support groups, substance abuse counseling, local homeless shelters, LGBTQ+ services, and more. The Case Manager will work with students in order to create a personalized case plan that addresses each crisis the student may be facing and how they affect one and other. The community resource directory can be found here:

Eagle Relief Fund

Provide emergency monetary relief for TCC students in such a way that will prevent withdrawal and increase financial independence. (Eagle Relief Form)

How to make an appointment:

Case Management is available to assist with any additional questions and/or set up appointments by email. Please email us Monday through Friday, 9:00am-5:00pm. We look forward to assisting you!

Phone:  (850) 201-8430