Business Achievement Reimagined

Performance Innovation Institute

The Performance Innovation Institute provides smarter business solutions for your organization. We focus on performance improvement to increase your profitability, productivity, and customer & employee satisfaction.

Our Philosophy

We immerse ourselves in an organization to find patterns and inefficiencies in unexpected places. We build relationships to help groups find the right employees.  When we evaluate your workplace, we place emphasis on observation to establish trust and transparency to identify areas for improvement. This attitude towards analysis, problem solving, and recruitment not only allows us to do our job effectively, but builds companies to last.

Performance Matters


Hiring the right candidate matters. Our priority is to ensure that talent and expectations align.


We assess your needs and create unique programming to achieve optimum return on investment.


Success begins with a strong foundation. Our solutions strengthen and support your team.

Build Your Team

Hiring the right candidate matters. We evaluate skills, personality, and aptitude to find the candidate that best compliments your team. Our priority is to ensure that talent and expectations align. It starts as a detailed job description and extends all the way through onboarding your new candidate for a smooth transition.

  • Job Description Evaluation and Optimization
  • Screening and Testing Applicants
  • Candidate Comparison Analysis Onboarding

Our candidate-recruitment and hiring programs focus on the details that matter to find the best candidates and comply with the Equal Employment Opportunity Commission, the ADA, the DOL, and the Civil Rights Act.

Strengthen Your Team

We tailor training curriculums for your unique needs. After meeting with your team and assessing your particular needs, we create unique programming to achieve optimum return on investment.

Some of the programs we’ve developed in the past include:

  • Accountability
  • Conflict Resolution
  • Command Spanish
  • Customer Service
  • Emotional Intelligence
  • Ethics
  • Executive Training/Coaching
  • Performance Improvement
  • Presentation Skills
  • Problem Solving
  • Process Improvement
  • Project Management
  • Strategic Planning
  • Time Management
  • Leadership Institutes
  • Managing Performance
  • Mentoring/Coaching

Manage Your Team

Successful businesses start with a strong foundation. Our solutions strengthen your existing team and support skill development. From compliance with quality and safety standards, to soft-skills and business acumen, we empower your team to perform at their best.

  • Industry Compliance
  • Employee and Customer Satisfaction Surveys
  • 360° Management Services
  • Process Improvement
  • Coaching Confident Leaders
  • Improving Internal Communication

We can help your business reach its full potential. For more than 17 years, we have worked with a diverse set of clients to increase productivity, profitability, and customer and employee satisfaction. Our experience encompasses retail, industrial, and corporate settings, and our customized approach accommodates your field of work to provide solutions for your needs.


"The Performance Innovation Institute has been a partner with our agency for over 10 years.   They provide exceptional service in areas such as leadership development, rapid process improvement, emotional intelligence, writing and communication skills, and speakers for annual conferences.  We have maintained this relationship because we know they are concerned with our needs and trust that they will provide service that best meets those needs, as well as the workforce development needs of our employees.  Michelle genuinely cares about the organization and her customers. Her professionalism and excellent customer service is commendable." - Peggy Taff, Strategy Manager, Department of Health

"The Performance Innovation Institute has been an excellent resource providing customized training for the Florida State University Foundation. I have worked with the Performance Innovation Institute for over 13 years and have always been able to count on Michelle to provide meaningful performance improvement solutions that address our specific needs." - David Bowman, Director of Human Resources, Florida State University Foundation

 “TCC's Performance Innovation Institute provided our company with invaluable assessment services which assisted us in our hiring process.”   - Talquin Electric